Frequently Asked Questions


Waitlist

At this time, Auxilium Psychological Services has a waitlist for seeing a treatment provider.

There are many factors involved in obtaining an appointment with one of our clinicians including but not limited to age, reason for requesting services, insurance type, and availability. There are many other variables as well, but these are the main factors determining a good fit. Wait time can range anywhere from 3-6 months.

The easiest way to join our waitlist, is to fill out a Request for Service. If you're requesting a specific type of therapy, like Parent Child Interaction Therapy (PCIT) or Play therapy, please make a note in your Request for Service. When a therapist has an opening that aligns with your preferences and their availability, we will call you to schedule an appointment. You may look at our therapist's information on our website under staff introductions to see if you would like to request a specific clinician.


Notices of Privacy Practices

This document describes how health information may be used and disclosed and how you can get access to this information.

Please review our Notice of Privacy Practices


Practice Policies

View our general practice policies as it pertains to appointments and cancellations, financial policies and more. 

Please review our General Practice Policies


Patient Portal

About our New Patient Portal and Management System

Please review our Patient Portal FAQs


Point of Service Policies

Auxilium Psychological Service will be moving to a point of service collection policy for patients with insurance policies that have an unmet deductible.

Please review our Point of Service Policies


Medical Records Request 

If you or one of you providers is needing your medical records, please send a fax request to 812-590-7160, Attention: Medical Records. 
 

Insurance

At Auxilium Psychological Services we work hard to take insurance and allow clients to utilize their in-network benefits.

We Accept the Following:

We accept most commercial insurances as well as IN Medicaid and IN MarketPlace insurances including;  Medicaid, Anthem Medicaid, MHS, MDWise, Caresource, Anthem Commerical, Cigna, Aetna, and United.

We currently do not accept the following:

Tricare or Medicare

Private Pay Options:

Fees range depending on therapist licensure level (doctoral, master's level, doctoral students).